Privacy Policy

1. Introduction

Welcome to D&J Builders Surplus ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, as well as through any related online services, social media pages, or in-person interactions.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment processors)

b. Non-Personal Information

• Browser type, IP address, and device information
• Website usage data (pages visited, time spent, etc.)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information collected to:

• Process and fulfill orders
• Communicate with you regarding your inquiries, quotes, or purchases
• Schedule delivery or installation services
• Improve our website, products, and services
• Send promotional offers, updates, or newsletters (you may opt out anytime)
• Comply with legal obligations and protect against fraudulent activities

Mobile Number Collection and Usage

When you provide your mobile number to us through our website, contact forms, or in-person interactions, we may use it to:

• Send order confirmations and delivery updates
• Provide customer service and support
• Share promotional offers and discounts (with your consent)
• Send appointment reminders for installations or consultations

Your phone number will not be shared with any third parties.

Message frequency may vary depending on your interaction with our services.

To stop receiving messages, reply STOP to (972) 666-1422.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with:

• Service Providers: Partners who assist in operations such as shipping, payment processing, and installation.
• Legal Compliance: Authorities when required by law or in response to lawful requests.
• Business Transfers: In case of a merger or sale of assets, information may be transferred as part of that transaction.

All third parties are required to handle your data securely and only for legitimate business purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tools to improve your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies, but some features of our site may not function properly if you do so.

6. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take every precaution, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing emails
• Withdraw consent for data collection (where applicable)

To exercise your rights, please contact us using the information below.

8. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last Updated" date. Continued use of our website after any modifications constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

D&J Builders Surplus
3014 N. Interstate 35 E.
Lancaster, TX 75134
📧 info@djbuilderssurplus.com
📞 (972) 666-1422